The more sand that has escaped from the hourglass of our life, the clearer we should see through it.
Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. This is incompetence.
…A good book is the precious lifeblood of a master spirit, embalmed and treasured up on purpose to a life beyond life.
The successful man is the one who finds out what is the matter with his business before his competitors do.
Never underestimate the power of the irate customer.
Life is like a coin. You can spend it any way you wish, but you only spend it once.
Any business arrangement that is not profitable to the other person will in the end prove unprofitable for you. The bargain that yields mutual satisfaction is the only one that is apt to be repeated.
A good idea will keep you awake during the morning, but a great idea will keep you awake during the night.